Careers
Executive Director Position Description
Full Time/Salaried
Summary:
The Executive Director (ED) works with the Board of Directors, committees, staff, volunteers, and community partners to ensure the success of People’s Health & Wellness Clinic. As appointed by the Board of Directors, the ED is responsible for personnel management, administration, finances, quality improvement, fundraising, public relations, clinical operations, and safety of the work environment, among other duties.
Responsibilities:
Organization and Programmatic Leadership
Work closely with the Board and its committees to create and implement goals/plans for the Clinic, including short and long term goals that support the mission of the organization.
Monitor and evaluate effectiveness of programs.
Seek opportunities for the Clinic to better serve the uninsured and underinsured population in Central Vermont.
Finance
In collaboration with the Board Treasurer and Finance and Fundraising Committee, create the annual budget proposal for approval by the Board.
Prepare monthly financial reports for the Treasurer and bimonthly reports for the Board, and as otherwise requested.
With support of the Treasurer, maintain financial records of all clinic transactions, including receipt and dispersal of funds, donor records, and investments.
Responsible for reporting all federal and state requirements, including taxes, insurance, etc.
Monitor cash flow.
Act on behalf of the Clinic for financial matters, including banking, signing contracts for services, and committing to other financial obligations.
Personnel and HR
Manage all clinic staff, which currently consists of 5 paid employees.
Complete yearly employee evaluations.
Responsible for hiring and disciplinary actions.
Collaborate with staff and board to recruit volunteers.
Review clinic privileging process and insurance or Federal Tort Claims Act coverage, as appropriate, with each volunteer.
Ensure appropriate orientation and training for staff and volunteers.
Act as liaison between the Board and clinic staff, including volunteers.
Work with the Personnel, Nominating, and Bylaws Committee to maintain and update personnel policies, by-laws, and Board nominations process, and problem-solve any challenging personnel issues.
Clinic Operations
Manage day to day clinic operations, assuring complete patient confidentiality.
Manage staffing and scheduling concerns to ensure appropriate coverage during busy clinic times.
Occasionally fill in at the front desk during staff or volunteer absences.
Collaborate with staff to develop and maintain the Clinic's relationship to health assistance programs to assist patients with access to health insurance, financial assistance, pharmaceutical assistance, and other supports to which they are eligible.
Work with staff, Medical Director, and volunteers to ensure responsive and safe clinical practices, including Clinic responses to specific community needs and public health crises.
Lead and/or support new projects and programs, such as adopting new technology, integrating new services, and making significant changes to existing programming.
Administrative
Responsible for development/maintenance of information systems including donor management, patient data, and financial records.
Ensure information security, including paper and IT systems.
Provide regular reports for board meetings, or as otherwise requested, regarding Clinic activities.
Provide state and federal agencies and other grantors with reports of patients served when requested and/or in accordance with state, federal, regulatory, contractual, or grant requirements.
Attend educational classes, seminars, and workshops to enhance professional development.
Understand and uphold the policies and procedures of the Clinic.
Quality Control
In conjunction with the Health and Wellness Committee, oversee a program of Quality Assurance and Improvement.
Fundraising and Development
With the support of the Board, develop and implement long and short term fundraising strategies.
Responsible for research and preparation of grant proposals to state, federal, and foundation grantors.
Initiate, cultivate, and maintain relationships with donors and potential donors.
Coordinate two appeal letters per year and oversee annual fundraising and donor cultivation events.
Work with the bookkeeper/data manager to maintain donor records and ensure appropriate cultivation.
Public Relations and Collaborations
Responsible for overall public relations, maintaining Clinic visibility, and promoting the Clinic's image and services.
Represent the Clinic in television, radio, newspaper, and social media.
Work with the Board, Vermont’s Free and Referral Clinics, The National Association of Free and Charitable Clinics, human services agencies, the State Legislature, and the federal government to raise issues of health care accessibility and sufficiency of providers.
Build and maintain partnerships with community organizations and state agencies serving vulnerable populations around Vermont.
Participate in formal coalitions and collaborations, such as Central Vermont Prevention Coalition, THRIVE, and others.
Serve on the board of Vermont’s Free and Referral Clinics, Vermont’s free clinic member organization which provides financial and organizational support to the Clinic. Obligations include quarterly meetings and occasional participation in special projects.
Buildings and Grounds
Assure a safe and adequate upkeep of Clinic building and grounds, equipment, and supplies as appropriate.
Perform duties related to 51 Church Street LLC, as determined by the Board.
Knowledge, Skills, and Abilities
Nonprofit management, preferably within a clinical setting, including personnel management.
Demonstrated collaborative leadership that supports creativity and input from all staff.
Experience in volunteer recruitment and coordination.
Ability to act independently and ask for assistance from the Board when needed.
Excellent oral, written, and interpersonal communication skills.
Ability to prioritize responsibilities, demonstrate flexibility, and delegate tasks.
Strong organizational skills with attention to detail.
Proficiency in online and computer systems, including familiarity with Google Workspace, Office 365, CRMs, Squarespace, and other online platforms.
Ability to function in an ever-changing environment in a courteous and professional manner.
Knowledge of available community resources within Central Vermont.
Interest in creating and fostering community partnerships.
Experience in fundraising and development.
Qualifications
Educational and professional background (including academic degrees and work experience) that supports the knowledge, skills, and abilities required to perform well in this role.
Previous leadership experience in non-profit organizations, health care, and fundraising desired.
Qualifies to be bonded (at discretion of the Board).
Compensation
Starting salary: $60,000
Full health insurance at the Gold Plan level (currently valued at about $700/month)
Sick/personal days: 6 days/year
Vacation: 12 days/year
Holidays: 11 paid holidays
Workers Compensation
Eligible to participate in the Clinic’s retirement plan with employer matching after one year.
Other
PHWC is an equal opportunity employer and will not discriminate in employment or recruitment against any qualified employee or job applicant on the bases of race, ethnicity, gender, national origin, age, gender identity, or disability.
About the Clinic
The People’s Health & Wellness Clinic’s mission is to provide primary health care and wellness education to the uninsured and underinsured community members of Central Vermont who cannot otherwise afford these services. Since its founding in 1994, the Clinic’s goal has been to ensure a broad range of consistent, dependable health care and preventive health education is available to Central Vermonters. The services we provide are intended to strengthen and support our local community, using local resources and volunteers; and reduce costs otherwise borne by the local hospital and insurers.
If interested in applying, please submit a cover letter and resume to EDSearch@phwcvt.org.